Adaptation of Crew Resource Management Training in High-risk Industries

نویسندگان

  • V. Schuermann
  • V. SCHUERMANN
چکیده

Crew resource management (CRM) is a training concept for optimising the use of all available resources (e.g. human, technology, organisation) within high-risk operations. It has its origins in aviation, but the principles and methods of CRM are already used in many other industries, like medicine or fire service. In order to raise the reliability of teams working in these industries, it is important to train them in non-technical skills (e.g. cooperation, managerial and leadership skills, decision making or situation awareness). Despite many years of research on CRM training, the amount of detailed information about these training programmes is often limited. Thus, the picture about CRM is not as clear as it should be. This makes it difficult to assess the effectiveness of such training programmes to prevent human error and industrial accidents. During a research project on the adaptation of CRM training, scientists of Rhine-Waal University in Kamp-Lintfort (Germany) conducted an empirical study. They interviewed 10 CRM experts from civil and military aviation, aircraft engineering, fire service, seafaring and medicine, about their experiences with CRM training to gain an overview about the current state of CRM in different industries. They identified cross-industry and industry-specific lessons learned as well as success factors of these training programmes. The results can be used to improve current CRM programmes, which in turn may increase safety standards in high-risk work domains.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Chapter 44. Crew Resource Management and its Applications in Medicine

Patient care, like other technically complex and high risk fields, is an interdependent process carried out by teams of individuals with advanced technical training who have varying roles and decision-making responsibilities. While technical training assures proficiency at specific tasks, it does not address the potential for errors created by communicating and decision making in dynamic enviro...

متن کامل

How Effective is Cockpit Resource Management Training ?

The question “Is cockpit resource management effective?” has been asked frequently in the years since 1979 when a National Aeronautics and Space Administration (NASA)/Industry workshop addressed the concepts of crew coordination and effective utilization of all available resources in flight operations (Cooper, White, & Lauber, 1980). If one looks at the proliferation of cockpit resource managem...

متن کامل

The Importance of Crew Resource Management Behaviors in Mission Performance: Implications for Training Evaluation

Cockpit/crew resource management (CRM) training within the military has grown rapidly despite the paucity of empirical data linking CRM to mission performance. CRM training objectives (and course content) are often too vague to allow meaningful training evaluation within the context of traditional transfer-of-training paradigms. A multimeasure methodology that exploits all sources ofarchival an...

متن کامل

Cockpit Crew Pairing Problem in Airline Scheduling: Shortest Path with Resources Constraints Approach

Increasing competition in the air transport market has intensified active airlines’ efforts to keep their market share by attaching due importance to cost management aimed at reduced final prices. Crew costs are second only to fuel costs on the cost list of airline companies. So, this paper attempts to investigate the cockpit crew pairing problem. The set partitioning problem has been used for ...

متن کامل

Does classroom-based Crew Resource Management training improve patient safety culture? A systematic review

AIM To evaluate the evidence of the effectiveness of classroom-based Crew Resource Management training on safety culture by a systematic review of literature. METHODS Studies were identified in PubMed, Cochrane Library, PsycINFO, and Educational Resources Information Center up to 19 December 2012. The Methods Guide for Comparative Effectiveness Reviews was used to assess the risk of bias in t...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2016